At Soft Consultants, accessible from https://soft-consultants.com/, we are committed to protecting your privacy. As a trusted student consultancy firm guiding students—especially from Pakistan and South Asia—to study abroad in China, the UK, Kyrgyzstan, Georgia, Spain, and other destinations, we understand the sensitivity of the information and documents you share with us. This Privacy Policy explains how we collect, use, and protect your personal and academic information.
1. Information We Collect
We collect personal information from you when you interact with our website, contact us, or apply for our services. This may include:
- Full Name
- Email Address
- Phone Number
- City and Country of Residence
- Academic History and Preferences
- Chosen Country or University
- Passport Copy
- CNIC/B-Form (if applicable)
- Academic Transcripts, Certificates, or Degrees
- Other official admission or visa-related documents
We may also collect non-personal technical data (browser type, IP address, session logs) to help improve our website.
2. How We Use Your Information
The data and documents we collect are used strictly to:
- Guide and support your admission to international universities
- Submit applications to universities, visa centers, or scholarship programs
- Provide personalized guidance and follow-up consultations
- Send updates about programs, deadlines, and promotions
- Improve our services based on user interaction
3. Sharing Your Information
We do not sell or commercially share your personal data. Your information may be shared under the following specific and secure circumstances:
- With universities, embassies, or immigration bodies only for the purpose of processing your application
- With trusted academic partners or service providers helping in application processing, translations, or notarizations
- When required by law, court order, or government authority
- With your explicit consent for any other case
All third parties are contractually obligated to protect your information and use it solely for the intended purpose.
4. Protection of Formal and Official Documents
We recognize the importance and sensitivity of formal documents such as:
- Passport copies
- Transcripts and degrees
- Recommendation letters
- Visa application forms
- Any supporting documentation for admission or immigration purposes
All such documents are stored securely (digitally and/or physically) and handled strictly by authorized personnel only. We ensure these documents are used only for their intended academic and administrative purposes. Unauthorized access, duplication, or sharing of these documents is strictly prohibited.
5. Data Security
We apply multiple layers of security (including SSL encryption, secured cloud storage, and restricted access controls) to protect all data and documents shared with us. However, no method of online transmission or digital storage is fully secure. We do our best to ensure your data remains protected at all times.
6. Your Rights
As a data subject, you have the right to:
- Request access to your personal data
- Ask for correction of inaccurate information
- Request deletion of unnecessary or outdated records
- Withdraw your consent at any time
- Inquire about the usage or storage of your documents
To exercise your rights, email us at info@soft-consultants.com.
7. Changes to This Privacy Policy
We may revise this policy periodically to stay compliant with laws or to reflect changes in our services. Any changes will be updated here, and we encourage you to review this policy regularly.
8. Contact Us
For questions about this Privacy Policy or how your data is handled, please contact:
Email: info@soft-consultants.com
Website: https://soft-consultants.com/